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Hilton CEO's focus on culture lowered staff turnover to half hotel industry average

Hilton CEO’s focus on culture lowered staff turnover to half hotel industry average

Good morning. Chris Nassetta admits it took a long time for Hilton Worldwide to become a truly great place to work. Founded by Conrad Hilton in...

Former FBI special agent says he used a simple trick to get the best hotel rooms in the world—and it's all about showing love to the front desk

Business4 months ago

Former FBI special agent says he used a simple trick to get the best hotel rooms in the world—and it’s all about showing love to the front desk

Former FBI special agent Tom Simon, who spent 26 years investigating financial crimes and national-security matters across the U.S., says he has a straightforward philosophy when...

Business4 months ago

The heiress of $10 billion Perdue farms and the $12 billion Sheraton hotel empire wore hand-me-downs, still rides the subway, and flies economy

The thought of a billionaire’s lifestyle may conjure up images of Great Gatsby mansion-buying and jet-setting at the drop of a hat. But the life of...

Business5 months ago

I’m the founder of a $1 billion travel unicorn. Here’s what growing up in hotel lobbies taught me about leadership

I never expected the hours I spent as a teenager behind hotel reception desks would one day help me build a $1 billion traveltech company. I...